Customer Information
Terms of Service
Please review the information below before placing an order.
Welcome to Decor Your Door. By accessing our website and/or purchasing from us, you agree to be bound by the following Terms of Service. These Terms apply to all users of the Site, including customers, browsers, vendors, and contributors of content.
We encourage you to read these Terms carefully before placing an order.
1. General Conditions
- We reserve the right to refuse service to anyone for any reason at any time.
- You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our Service or products without our written permission.
- Headings in this agreement are provided for convenience only and do not affect the interpretation of these Terms.
2. Products and Services
- All products are sold exclusively online through our store. Quantities may be limited, and availability may change without notice.
- We make every reasonable effort to display product colors and images accurately. However, we cannot guarantee that your device’s display will represent every color exactly.
- We reserve the right to discontinue or modify products, services, features, or prices at any time without notice.
3. Orders, Processing, and Cancellations
- Orders are typically processed within 1–3 business days after payment is confirmed.
- Once an order has entered processing or production, it cannot be canceled, changed, or refunded. Please review your order carefully before confirming checkout.
- We reserve the right to refuse or cancel any order at our discretion, including orders associated with suspected fraud, unauthorized activity, pricing errors, or reseller activity.
4. Shipping and Delivery
- Shipping and delivery times are estimates only and may vary because of carrier delays, weather conditions, customs processing, or other factors outside our control.
- Once a package is marked as delivered by the carrier, Decor Your Door is not responsible for lost, stolen, or misdelivered packages.
- Customers are responsible for providing complete and accurate shipping information. Orders returned or delayed because of an incorrect address may incur additional shipping fees.
- International shipments may be subject to customs duties, import taxes, or additional fees imposed by the destination country. These charges are the customer’s responsibility.
Please review our Shipping Policy for additional information.
5. Returns and Refunds
Returns, replacements, and refunds are accepted only in accordance with our published Refund Policy.
We reserve the right to update or modify our Refund Policy as permitted by applicable law.
6. Garage Door Installation and Use
Our products are designed to be installed and used according to the instructions provided by Decor Your Door. By purchasing and using a product, you acknowledge and agree that:
- You are responsible for confirming that your garage door, mounting surface, hardware, and operating system are suitable for the product.
- Installation, adjustment, removal, maintenance, and continued use of the product are performed at your own risk.
- Decor Your Door is not responsible for damage caused by improper installation, incorrect measurements, failure to follow instructions, unsuitable surfaces, pre-existing damage, or misuse.
- Potential damage may include paint peeling, scratches, dents, hardware damage, component failure, breakage, or garage door malfunction.
- We do not guarantee compatibility with every garage door material, paint finish, surface condition, configuration, or operating system.
- The product must not interfere with tracks, rollers, hinges, sensors, springs, cables, weather seals, handles, locks, or other moving components.
Stop using the product immediately if it becomes loose, damaged, improperly positioned, or interferes with normal garage door operation.
7. Accuracy of Information
We strive to keep product, pricing, availability, and service information accurate and current. However, errors, inaccuracies, or omissions may occasionally occur.
We reserve the right to correct errors, update information, change pricing, or cancel affected orders when necessary.
8. Intellectual Property
Unless otherwise stated, the designs, product imagery, photographs, videos, logos, branding, written content, graphics, software, and other materials appearing on this Site are owned by or licensed to Decor Your Door and are protected by applicable intellectual-property laws.
Unauthorized reproduction, modification, distribution, publication, display, sale, or commercial use is prohibited without prior written permission.
9. Third-Party Tools and Links
Our Site may contain third-party tools, applications, integrations, or links. We do not control these third-party services and are not responsible for their content, availability, privacy practices, security, or performance.
Your use of a third-party service is subject to that provider’s own terms and policies.
10. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Site, products, and services are provided on an “as is” and “as available” basis.
We do not guarantee that the Service will always be uninterrupted, timely, secure, error-free, or suitable for every intended use.
Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded under applicable consumer-protection laws.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Decor Your Door and its owners, employees, affiliates, contractors, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Site, products, or services.
This may include lost profits, lost savings, loss of data, property damage, garage door damage, business interruption, or third-party claims.
Some jurisdictions do not permit certain exclusions or limitations of liability. In those jurisdictions, our liability will be limited only to the maximum extent permitted by law.
12. Indemnification
To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Decor Your Door and its affiliates, officers, employees, contractors, and service providers from claims, liabilities, damages, costs, or expenses arising from:
- Your breach of these Terms
- Your violation of applicable law or another party’s rights
- Your misuse or improper installation of our products
- Content or materials that you submit to the Site
13. Custom Artwork and Customer-Submitted Content
When you upload photographs, logos, artwork, text, or other materials for a custom product, you represent that you own the content or have permission to use and reproduce it.
You grant Decor Your Door permission to use the submitted materials solely as necessary to create, review, produce, and fulfill your custom order.
We may refuse content that we reasonably believe infringes intellectual property rights, violates applicable law, contains unlawful material, or is otherwise unsuitable for production.
14. Privacy
Your submission and use of Personal Information through the Site are governed by our Privacy Policy.
15. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
16. Entire Agreement
These Terms, together with our policies and any additional terms presented during checkout, constitute the entire agreement between you and Decor Your Door regarding your use of the Site and purchase of our products.
17. Governing Law
These Terms are governed by applicable laws of the United States and the state in which Decor Your Door operates, without regard to conflict-of-law principles.
Nothing in this section limits any mandatory consumer rights or legal protections that apply based on your place of residence.
18. Changes to These Terms
We reserve the right to update or modify these Terms of Service by publishing an updated version on this page.
Your continued use of the Site after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
19. Contact Us
Questions regarding these Terms of Service may be submitted through our Contact Us page or by email at contact@decor-your-door.com .
Summary: Orders generally cannot be canceled after processing begins. Shipping times are estimates, customers must provide accurate delivery information, and products must be installed and used according to the provided instructions. Returns and refunds remain subject to the published Refund Policy.