Customer Information
Privacy Policy
Please review the information below before placing an order.
This Privacy Policy describes how decor-your-door.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, we refer to any information that can uniquely identify an individual, including the information described below, as “Personal Information.”
Device Information
- Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, pages or products you view, search terms, and how you interact with the Site.
- Purpose of collection: To load the Site accurately and perform analytics on Site usage so we can optimize the Site.
- Source of collection: Collected automatically when you access the Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: Shared with our processor, Shopify.
Order Information
- Examples of Personal Information collected: Name, billing address, shipping address, payment information, email address, and phone number.
- Purpose of collection: To provide products or services, fulfill our contract with you, process payments, arrange shipping, provide invoices or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide information or advertising relating to our products or services when consistent with your preferences.
- Source of collection: Collected directly from you.
- Disclosure for a business purpose: Shared with our processor, Shopify.
Customer Support Information
- Purpose of collection: To provide customer support.
- Source of collection: Collected directly from you.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information in the Shopify Privacy Policy .
We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or otherwise protect our rights.
Behavioural Advertising
We use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you.
- We use Google Analytics to help us understand how customers use the Site. Read more in the Google Privacy Policy .
- You may opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on .
- We may share information about your use of the Site, purchases, and interaction with advertisements with advertising partners. Some of this information may be collected through cookies or similar technologies, subject to any consent requirements that apply in your location.
For additional information about targeted advertising, visit the Network Advertising Initiative .
You may also opt out of certain targeted advertising services through the Digital Advertising Alliance opt-out portal .
Using Personal Information
We use your Personal Information to provide our services, including offering products for sale, processing payments, shipping and fulfilling orders, and keeping you informed about new products, services, and offers.
Lawful Basis
If you are a resident of the European Economic Area, we process your Personal Information under one or more of the following lawful bases:
- Your consent
- The performance of a contract between you and the Site
- Compliance with our legal obligations
- Protection of your vital interests
- Performance of a task carried out in the public interest
- Our legitimate interests, provided they do not override your fundamental rights and freedoms
Retention
When you place an order through the Site, we retain your Personal Information for our records unless and until you ask us to erase it. For more information, review the Your Rights section below.
Automatic Decision-Making
If you are a resident of the European Economic Area, you may have the right to object to processing based solely on automated decision-making, including profiling, when that decision has a legal or similarly significant effect on you.
Shopify may use limited automated decision-making to prevent fraud. Examples may include:
- A temporary denylist of IP addresses associated with repeated failed transactions.
- A temporary denylist of credit cards associated with denylisted IP addresses.
Your Rights
GDPR
If you are a resident of the European Economic Area, you may have the right to access the Personal Information we hold about you, transfer it to another service, and request that it be corrected, updated, or erased.
To exercise these rights, please contact us using the information provided below.
Your Personal Information may initially be processed in Ireland and then transferred outside Europe for storage and further processing, including to Canada and the United States.
Learn more in Shopify’s GDPR information .
CCPA
If you are a resident of California, you may have the right to access the Personal Information we hold about you, request that it be transferred, corrected, updated, or erased, and designate an authorized agent to submit a request on your behalf.
To exercise these rights, please contact us using the information provided below.
Cookies
A cookie is a small amount of information downloaded to your computer or device when you visit the Site. We use functional, performance, advertising, social media, and content cookies.
Cookies improve your browsing experience by allowing the Site to remember actions and preferences such as login and region selection. They also help us understand how visitors use the Site.
Cookies Necessary for the Functioning of the Store
| Cookie | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through the storefront. |
| cart | Used in connection with the shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate customer account updates. |
Reporting and Analytics Cookies
| Cookie | Function |
|---|---|
| _tracking_consent | Stores tracking preferences. |
| _landing_page | Tracks landing pages. |
| _orig_referrer | Tracks landing pages. |
| _s | Shopify analytics. |
| _shopify_fs | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing and referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing and referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
The length of time a cookie remains on your computer or mobile device depends on whether it is a session or persistent cookie. Session cookies generally last until you stop browsing. Persistent cookies remain until they expire or are deleted.
You may control and manage cookies through your browser settings. Removing or blocking cookies may negatively affect your experience, and certain parts of the Site may no longer function correctly.
For general information about managing cookies, visit All About Cookies .
Blocking cookies may not completely prevent information from being shared with third parties such as advertising partners. To opt out of certain uses, follow the instructions in the Behavioural Advertising section above.
Do Not Track
Because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from a browser.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, questions, or complaints, contact us by email at contact@decor-your-door.com .