Shipping policy
We’re committed to delivering your order quickly, safely, and with full transparency. Please review our shipping policy before placing your order.
1. Shipping Options
-
Free Standard Shipping (7–12 business days)
For eligible made-to-order cover orders, standard shipping is free when the order subtotal after discounts is $49.99 USD or more. Orders below $49.99 USD have a $20 USD shipping charge. This threshold applies to the order subtotal, not each cover’s individual price; shipping and taxes do not count toward the minimum. Separate replacement Velcro orders use their own shipping rates shown at checkout. Ready-to-ship clearance items retain their stated shipping terms. Orders typically arrive within 7–12 business days after printing and shipping. -
Express Shipping (3–5 business days)
Available for a flat rate of $29.99. Orders arrive within 3–5 business days after printing and shipping.
Note: Delivery times are estimates and may vary due to carrier delays, weather, or other factors outside our control.
2. Order Processing
-
All orders are processed and sent to production within 1–3 business days once payment is confirmed.
-
Orders placed after 12:00 PM (local time) will be processed on the following business day.
-
Cancellations or changes cannot be made once an order has entered processing or production.
3. Tracking Your Order
-
A tracking number will be emailed to you once your order has shipped.
-
Please allow up to 24–48 hours for tracking updates to appear in the carrier’s system.
4. Worldwide Shipping
-
We proudly ship worldwide.
-
International shipping times vary by destination and may take longer than estimated.
-
Customers are responsible for any customs fees, import duties, or taxes charged by their country.
5. Important Notes & Limitations
-
We are not responsible for delays caused by shipping carriers, weather conditions, or circumstances beyond our control.
-
We are not responsible for lost or stolen packages once they are marked as delivered by the carrier.
-
Please ensure that your shipping address is correct at checkout. We cannot reroute packages once shipped.
-
Any refusal of delivery or incorrect address may result in additional shipping fees, which are the customer’s responsibility.
6. Questions or Support
Our customer service team is here to help. If you have any concerns about your order, please contact us right away and we’ll be glad to assist.
📌 Summary:
Fast processing, free standard shipping on eligible cover orders of $49.99 USD or more, $20 USD shipping below $49.99 USD, express upgrade available, worldwide coverage. Once processed, orders can’t be canceled, and Decor Your Door is not liable for delays or issues outside our control.